Privacy Policy

PRIVACY POLICY - REMEDIUSRX

Introduction

This Privacy Policy explains how Remedius Mobile Health Co. Ltd ("we", "our", "us") collects, uses, discloses, and protects information in connection with our telemedicine and e-pharmacy Services. By using the Services, you agree to this Policy.

2. IINFORMATION WE COLLECT

2.1 Personal information

2.2 Health information: Symptoms, conditions, treatments, and related clinical data needed to provide care.

2.3 Usage data: Session duration, device details, operating system, browser type, IP address, login timestamps, page views, and referral/exit pages.

3. How we use information

To provide medical consultations, prescriptions, and related services.
To develop and improve services and products.
To provide support and communicate about care and appointments.
To process orders and requests.

4. How we collect information

4.1 Automatic collection : Servers may collect device and usage data to operate, secure, and improve the Services.

4.2 Cookies and similar technologies: We use cookies and similar technologies for functionality and analytics.

If you block them, some features may not work properly.

4.3 Information you provide: If you create an account or submit forms, we collect what you provide.

5. Data security

We implement reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.

6. Sharing

- With licensed healthcare providers involved in your care.

- As required by law or legal process.

- With your explicit consent.

7. Your rights

Access your data.
Correct inaccurate data.
Request deletion, subject to legal limits.

8. Third-party links

We are not responsible for the privacy practices of third-party websites or services linked from our Services.

9. Children

The Services are not intended for persons under 18. We do not knowingly collect data from minors.

10. Changes

We may update this Policy. We will indicate the effective date and may provide notices for material changes.

11. Contact

Privacy inquiries:

Email: info@remediushealth.africa

Phone: +256 760 207 718 | +256 758 553 488

Mailing Address: P.O. Box 122627, Kampala GPO

RemediusRx (Online Pharmacy Hub)

About RemediusRx
RemediusRx is a digital platform that connects you to licensed pharmacies and healthcare providers across Uganda. Instead of moving from one pharmacy to another, you can find everything in one place — prescriptions, over-the-counter medicines, supplements, and wellness products all accessible through your phone.

Convenient Prescription Management
Upload your prescription with just a few taps. Our partner pharmacies receive it directly, process it, and prepare your order. You can compare available options, choose the pharmacy closest to you, and get timely updates on your medicine availability.

Home Delivery Made Simple
Once your order is ready, it is delivered safely and directly to your doorstep. Whether you live in the city or upcountry, you don’t need to spend time in queues or long-distance travel. We aim to make healthcare more accessible and stress-free, wherever you are.

Pharmacy Network in One Place
By bringing multiple pharmacies together, RemediusRx gives you more options in one convenient hub. This means faster service, wider product availability, and the ability to explore pharmacies around your area without leaving home.

Wellness & Health Products
Beyond prescription medicines, the platform gives you access to a variety of health essentials including vitamins, natural supplements, mother and baby care products, and everyday wellness items.

Safe, Private, and Secure
Your health data is encrypted and handled with the highest level of care. Every transaction, from prescription uploads to order delivery, follows strict privacy and safety measures.

When to Use RemediusRx
Refilling regular prescriptions
1. Ordering urgent medication
2. Accessing wellness and health products
3. Seeking medical guidance or consultations
4. Comparing pharmacy availability and prices

Our Vision
RemediusRx was created to make healthcare product access easier, more accessible, and more convenient for individuals and families across Uganda.